Question 1

What does Premier Host do?

Accepted Answer

We provide a service for property owners who have luxury, high-end, or upscale vacation rentals, second homes, or properties that are unoccupied for all or part of the year due to busy schedules. We focus on managing entire homes, and we do not handle rooms, suites, or properties where the owner or another stakeholder such as a long-term renter resides on-site. To be eligible for our short-term rental service, the property must meet our criteria for location, condition, regulatory compliance, equipment, and furnishings. We understand that every property has room for improvement, and we are willing to work with property owners to bring their properties up to our standards.

Question 2

Does Premier Host offer a pay by service property management option?

Accepted Answer

While we do provide additional ‘à la carte’ services and products to improve your rental experience, our property management, hosting, cleaning, and concierge services constitute a comprehensive management solution. It's the most effective approach to ensuring quality and precision by managing these aspects together. Our familiarity with all aspects of your property enables us to handle any issues that may arise during bookings, while keeping communication channels clear. You can refer to our pricing page for a breakdown of what's included in our all-inclusive service and what is available as additional ‘à la carte’ offerings.

Question 3

Where will my listings be posted?

Accepted Answer

Premier Host will post your short-term rental listings on popular travel channels such as Airbnb, VRBO, and Booking.com.

Question 4

How much could I earn?

Accepted Answer

Your earnings will depend on various factors such as the location of your property, the time of year, and the demand for short-term rentals in your area.

Question 5

How long does it take to set up my home as a short-term listing?

Accepted Answer

The time it takes to set up your home as a short-term rental listing can vary, but we aim to have your property listed and ready for rentals within two weeks.

Question 6

How do you decide on my property rental fee?

Accepted Answer

We use market analysis and industry expertise to determine the optimal rental fee for your property.

Question 7

Why do property rental rates vary throughout the year?

Accepted Answer

Rental rates can vary throughout the year due to factors such as seasonal demand, holidays, and local events.

Question 8

How are my reservations managed?

Accepted Answer

We manage all aspects of your short-term rental reservations including guest communication, check-ins, and cleaning.

Question 9

What is included in the cleaning service?

Accepted Answer

The cleaning service includes a thorough cleaning of the property after each guest’s stay, including changing linens and restocking supplies. We can also provide additional cleaning services upon request.

Question 10

Can I access my travel account to view reservations?

Accepted Answer

Yes, you can access your travel account to view your short-term rental reservations.

Question 11

Can I access my property while guests are there?

Accepted Answer

We will work with you to schedule any necessary property visits while guests are not present.

Question 12

What is the damage claim compensation process?

Accepted Answer

The damage claim compensation process varies depending on the travel channel used to book the reservation. We will collect evidence such as photos, receipts, and estimates to submit to the travel channel and work to establish the best case for the property owner.

Question 13

Scenic Views

Accepted Answer

• Vally view

Question 14

Bathroom

Accepted Answer

• Bathtub
 • Hair dryer
 • Cleaning products
 • Shampoo
 • Conditioner
 • Body soap
 • Hot water
 • Shower gel

Question 15

Bedroom and Laundry

Accepted Answer

• Free washer – In unit
 • Free dryer – In unit
 • Essentials(Towels, bed sheets, soap, and toilet paper)
 • Hangers
 • Bed linens
 • Extra pillows and blankets
 • Room-darkening shades
 • Iron
 • Clothing storage: dresser, closet and wardrobe

Question 16

Entertainment

Accepted Answer

• 70" HDTV with Amazon Prime Video
 • Bluetooth sound system
 • Books and reading material

Question 17

Family

Accepted Answer

• Pack ’n play/Travel crib – always at the listing
 • Children’s books and toys for ages 0–2 years old, 2–5 years old, 5–10 years old and 10+ years old
 • Outlet covers
 • Board games
 • Baby safety gates

Question 18

Heating and Cooling

Accepted Answer

• Central air conditioning
 • Central heating

Question 19

Home Safety

Accepted Answer

• Security cameras on property(Front door)
 • Smoke alarm
 • Carbon monoxide alarm
 • Fire extinguisher
 • First aid kit

Question 20

Internet and Office

Accepted Answer

• Wifi
 • Dedicated Office Space

Question 21

Kitchen and Dining

Accepted Answer

• Kitchen(Space where guests can cook their own meals)
 • Refrigerator
 • Microwave
 • Cooking basics(Pots and pans, oil, salt and pepper)
 • Dishes and silverware(Bowls, chopsticks, plates, cups, etc.)
 • Freezer
 • Dishwasher
 • Stainless steel electric stove
 • Oven
 • Hot water kettle
 • Coffee maker: drip coffee maker, Keurig coffee machine
 • Wine glasses
 • Toaster
 • Baking sheet
 • Blender
 • Barbecue utensils(Grill, charcoal, bamboo skewers/iron skewers, etc.)
 • Coffee
 • Dining table

Question 22

Location Features

Accepted Answer

• Waterfront(Right next to a body of water)
 • Private entrance(Separate street or building entrance)
 • Laundromat nearby

Question 23

Outdoor

Accepted Answer

• Private patio or balcony
 • Private backyard – Not fully fenced(An open space on the property usually covered in grass)
 • Fire pit
 • Outdoor furniture
 • Outdoor dining area
 • BBQ grill

Question 24

Parking and Facilities

Accepted Answer

• Free parking on premises
 • Free street parking
 • Private hot tub – available all year, open 24 hours
 • Private sauna

Question 25

Services

Accepted Answer

• Pets allowed (Assistance animals are always allowed)
 • Luggage drop-off allowed (For guests' convenience when they have early arrival or late departure)
 • Long-term stays allowed (Allow stay for 28 days or more)
 • Self check-in
 • Keypad (Check yourself into the home with a door code)
 • Cleaning available during stay

Frequently Asked Questions

Take The First Step Towards a Successful Short Term Rental Property and Earn More Revenue

Serving Cottage Country Since 2022